People seeking asylum and refugees

People seeking asylum and refugees are among the most structurally vulnerable groups within our communities.

The Office for Health Improvement and Disparities note that many asylum seekers and refugees have experienced conflict, displacement, trauma and prolonged uncertainty before arrival in the UK.

Several organisations including the Human Rights Watch and British Red Cross, report that on arrival, they often face additional challenges including housing instability, language barriers, restricted employment rights and unfamiliarity with UK systems.

These factors interact with the wider social determinants of health and place this population at increased risk of poor physical and mental health outcomes, social exclusion and long-term inequality.

Understanding the needs of asylum seekers and refugees is increasingly important for local systems. National asylum trends, accommodation arrangements and humanitarian resettlement programmes mean that local authorities must plan for populations whose size and needs can change rapidly.

Without clear intelligence, services may struggle to anticipate demand, address health inequalities and ensure equitable access to care.

Key findings
  • Wirral continues to play an important role in supporting people seeking asylum and displaced populations. In 2025, 789 people in Wirral were receiving Home Office asylum support, a rate higher than the national average, demonstrating the borough's ongoing contribution to the national asylum dispersal system.

  • The asylum system itself can influence health and wellbeing outcomes. National evidence and local qualitative findings suggest that prolonged periods of uncertainty, accommodation moves and delays within the asylum process may affect mental wellbeing, social integration and access to services.

  • Asylum seekers, refugees and people arriving through humanitarian pathways are not a single population group. Individuals arrive through different routes and experience different accommodation, support and integration pathways. Challenges associated with the asylum accommodation system may not apply equally to people arriving through planned resettlement or Ukraine programmes.

  • The local population is diverse and has substantial communication and interpretation needs. Among GP registered asylum seekers, 64 nationalities and 42 languages were recorded, with over 45% requiring interpreter support. Language barriers were consistently identified as one of the most significant factors affecting access to healthcare and other services.

  • The population is considerably younger than the overall Wirral population. GP registered asylum seekers had an average age of 29 years and GP registered refugees an average age of 30 years, compared with 43 years for the general Wirral population. This has implications for education, employment, family support and integration services.

  • Housing stability is an important determinant of health and wellbeing. Qualitative findings highlighted how accommodation moves and transitions can disrupt healthcare, education, support networks and emotional wellbeing. Stable housing was consistently identified as an important factor supporting successful integration and access to services.

  • Children and families may experience additional vulnerabilities. Evidence highlighted the importance of continuity of healthcare, education and emotional support. Delays in school placement, disrupted healthcare pathways and accommodation changes may affect children's wellbeing and development.

  • Access to healthcare is influenced by more than service availability alone. Participants described challenges relating to language, interpretation, digital systems and understanding the NHS. Difficulties navigating services may contribute to delayed access to care and missed opportunities for prevention

  • Community and voluntary sector organisations are a significant local strength. Participants consistently identified community organisations as trusted sources of practical assistance, social connection, language support and service navigation. These organisations play an important role in reducing isolation and supporting integration.

  • Improving outcomes requires partnership working across organisations. Health and wellbeing needs are shaped by a combination of housing, education, employment, language, healthcare access and community support. Continued collaboration between health services, local authority teams, housing providers, education services and community organisations will be important in addressing inequalities and supporting successful settlement.

Key issues and challenges

The evidence presented throughout this needs assessment highlights that health and wellbeing outcomes are influenced not only by healthcare access, but also by wider determinants including housing, language, education, employment, financial security and community integration.

Whilst experiences vary between individuals and groups, several common themes emerged across both the quantitative and qualitative evidence.

Language, Communication and Service Navigation

Language barriers were consistently identified as one of the most significant challenges affecting access to services. Quantitative evidence demonstrated substantial linguistic diversity across the population, with high levels of interpreter need recorded amongst both asylum seekers and refugees. Qualitative findings further highlighted challenges relating to interpretation, understanding healthcare systems, digital access and navigating local services.

These barriers may affect access to healthcare, education, employment and wider support services and have implications for health literacy, preventative healthcare and community integration.

Housing Stability and Continuity of Support

Housing arrangements play an important role in shaping health and wellbeing outcomes. For people accommodated through the asylum accommodation system, frequent moves and short-notice relocations were identified as factors that may disrupt healthcare, education, social connections and access to support. The transition period following the granting of refugee status was also identified as a point of increased vulnerability, particularly where housing, benefits and other support arrangements need to be established quickly.

More broadly, stable housing provides an important foundation for integration, wellbeing and access to services.

Access to Healthcare and Preventative Services

Participants described difficulties navigating healthcare systems, understanding referral pathways and accessing appointments. Language barriers, digital exclusion and unfamiliarity with the NHS were identified as important contributors to these challenges.

Despite entitlement to healthcare, practical barriers may affect access to primary care, interpretation services and preventative healthcare opportunities. The evidence suggests that successful access to healthcare depends not only on service availability but also on an individual's ability to understand, navigate and engage with those services.

Children, Young People and Family Support

Children may be particularly affected by disruption associated with displacement, migration and settlement. Findings highlighted issues relating to continuity of healthcare, school placement, emotional wellbeing and access to early years support. Although numbers of unaccompanied asylum-seeking children remain relatively small locally, these young people often require intensive support across multiple services.

The evidence also highlighted the importance of family support, childcare availability and coordinated education and health services in helping children achieve positive outcomes.

Financial Security and Employment

Financial insecurity was identified as an ongoing challenge for some individuals and families. For people seeking asylum, restrictions on employment may limit opportunities for financial independence and wider participation in community life.

Even after refugee status has been granted, barriers relating to language, qualification recognition and access to employment opportunities may continue to affect economic integration and wellbeing.

Community Support and Integration

Community organisations were consistently described as an important source of support, social connection and practical assistance.

Participants highlighted the role of local organisations in helping people access healthcare, housing support, education, interpretation services and wider community activities.

These organisations often act as trusted intermediaries between individuals and statutory services and help reduce social isolation during the settlement process.

Data and Intelligence

The assessment also highlighted limitations in the available evidence base. No single dataset provides a complete picture of asylum seekers, refugees and resettled populations living in Wirral. Different datasets capture different aspects of the population and often use different definitions and reporting approaches.

Continued development of local intelligence and improved understanding of population needs will support future planning, commissioning and service development.

What is coming on the horizon?

The policy environment affecting asylum seekers, refugees and resettled populations continues to evolve. The developments highlighted below reflect national policies and proposals that may influence future population needs, service demand and support arrangements.

As immigration and asylum policy remains subject to change, this section should be interpreted as a snapshot of the policy landscape at the time of publication.

  • Introduction of the “Core Protection” Refugee Status (November 2025) - The UK Government has replaced the existing five‑year refugee leave with a new Core Protection system. Under this system, refugees will receive 30 months of temporary protection, which must be renewed repeatedly, and access to settlement (Indefinite Leave to Remain) will only be possible after 20 years of continuous residence, extendable to 30 years for irregular arrivals. Leave may also be curtailed if conditions in an individual’s home country change.

  • Restrictions to Family Reunion (2025) - Automatic refugee family reunion has been suspended, and family members must now meet the same income thresholds required of UK citizens and other migrants.

  • Greater Home Office Discretion Over Asylum Support - The Government has proposed to introduce new powers to restrict or refuse asylum accommodation and financial support for individuals considered non‑compliant or deemed able to work.

  • Reforms to Appeals, Returns and Removals – The proposed changes will introduce:

      • A faster, professional adjudicator‑led appeals body,
      • Streamlined appeals covering all claims at once, and
      • Expanded powers to remove people with no right to remain.
  • Changes to Safe and Legal Routes – Proposed reforms include restructuring safe and legal routes and maintaining a more limited set of controlled pathways such as UKRS, ARP (incl ARAP and ACRS). National policy emphasises a move towards a more restrictive, deterrence‑based model of asylum.

  • Ending the Statutory Duty to Provide Asylum Support - The Government has implemented  policy to end the statutory requirement to provide asylum support introduced under EU law in 2005.


Migrant Health and Wellbeing System Workshop Report 2026

Workshop Report 2026

This workshop brought together partners from across Wirral to consider the health and wellbeing needs of ethnic minority communities, reflect on emerging evidence and insights, and explore how services can work more effectively together to strengthen support across the system.

Migrant Health and Wellbeing System Workshop Report 2026


Next steps

The results of this needs assessment will be used across partners to produce an improvement plan for partners - this will be shared and actions evaluated on an annual basis.

This evaluation and new insight and intelligence will be added to this web page. Please return back for updates.