About Qualitative Insight Repository

Qualitative insight is information gathered from people that describes their experiences, opinions, and motivations.

This insight can be used to help understand people’s behaviour and influence decision making to better suit the needs of people and communities.

Building on the work of the Qualitative Insight Toolkit, which provides guidance on how to gather insights. The Qualitative Insight Repository is the site to share community insights that have been gathered.

The repository benefits third sector organisations in the Community, Voluntary and Faith sector by providing partners with insights collected from residents. It adds value to the work of Wirral’s Public Health Team and the wider Council. Other benefits of the repository include:

• Having an accessible and central location hosting local qualitative insights.

• The repository highlights the breadth of work happening throughout Wirral to help improve residents’ health and wellbeing.

• It supports evidence-based decision making when planning and delivering services to residents. Strengthening a more targeted and resident-focused response.

• It mitigates the risk of different organisations asking residents the same questions time and time again, avoiding consultation fatigue.

Register to submit qualitative insights

You can register your details to create a user profile

[Register - Wirral Health and Wellbeing Knowledge Hub]

Once you have registered you can login to submit your qualitative insights

[Submit Qualitative Insights - Wirral Health and Wellbeing Knowledge Hub]

Qualitative insights which have been through the Qualitative Insight Team’s quality assurance checks, will be used in one or both of the following ways:

• They will be hosted here [Qualitative Insights Repository - Wirral Health and Wellbeing Knowledge Hub]

• They will be included in a Wirral health and wellbeing thematic analysis which will support the delivery of the Wirral Health and Wellbeing Strategy.

If you want to learn more about the repository, you can contact the team on the following email address: qualitativeinsightteam@wirral.gov.uk 

What is a repository? And what is the Qualitative Insights Repository?

• An online repository is a digital storage location where data and resources are systematically organised and made accessible over the internet.
  
  
• The Qualitative Insights Repository provides a site to store, share, and search qualitative insights gathered from residents across the Wirral regarding health and wellbeing. These insights are provided as one-page summaries, making it simpler to take the information on-board and apply to your own projects.

What is Qualitative Insight?

• Qualitative insight is information gathered from people that describes their experiences, opinions, and motivations.
  
  
• This insight can be used to help understand people’s behaviour and influence decision making to better suit the needs of people and communities.

Can I remove a submission / data that I have previously submitted?

• You can request a submission, or specific parts of it, are removed at any time. We will aim to respond to you within 10 working days. Within that response we will inform you when your insights/data will be removed by.
  
  
• We can remove data from the publicly available Repository, our in-house database we use for analysis, or both.

Can I view or update insights I have already submitted

• If your insights have been published on the repository, you can view them there.
  
  
• If your insights are currently being reviewed, or they were deemed not suitable for the repository (but useful for our in-house analysis), you can request a copy of your submission at qualitativeinsightteam@wirral.gov.uk.
  
  
• If you would like to update a previous submission, contact us at qualitativeinsightteam@wirral.gov.uk.
  
  
  • However, if the work is perceived to be a substantial update, we may ask you to complete a new submission.

Will my submission be made public on the Repository?

• There is no guarantee that your submission will be published on the Repository. A review process will be conducted and a decision made. Once this process is complete, we will inform you if your insights are made public on the Repository.
  
  
• We may store your insights in our database for analysis, and not share it on the Repository, if we think this is the most suitable plan of action for your submission. We will inform you if this is the case.

What happens after I submit my insights?

• The Qualitative Insights Team, Public Health, Wirral Council, will review your submission as soon as possible. If it is reviewed to be relevant and of a qualifying standard, we will publish it on the Repository. We will inform you when this process is complete.

How long will it take for my submission to be reviewed?

• We aim to provide an initial review within 10 working days, this may be longer if substantial revisions are required. 

Will my submission be changed in any way?

• We may make small changes to your submission for clarity, such as formatting or spelling changes. We will not make any major changes.
  
  
• If we believe your insights are useful, but we require more information regarding certain questions, we will contact you.

How do I log-out?

• You will be automatically logged-out after 2-hours of inactivity

Who can I contact if I have a question or problem?

• Please contact the Qualitative Insights Team at qualitativeinsightteam@wirral.gov.uk.