View the Qualitative Insights Repository
The Qualitative Insights Repository is online platform for partners and council teams to share and view insights gathered from Wirral residents. It hosts Health and Wellbeing evidence gathered throughout Wirral. The insights shared have been gathered by Wirral's Qualitative Insight Team and a variety of partners from across the Community, Voluntary and Faith sector.
Building on the work of Wirral's Public Health’s Qualitative Insight Team, the Qualitative Insights Repository host insights which explore the wider determinants of health here in Wirral and delve deep into the reasons behind the health inequalities experienced. The insights will support partners and council teams when making resident-focused decisions.
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Parent’s Voice Report
The Foundation Years Trust was commissioned by Wirral Council to gather insights from parents of children aged 0–5 across Wirral to inform the Early Years Strategy 2022–2026. With support from community partners, over 100 families were engaged, including parents for whom English is not their first language, and parents of children with disabilities. Using creative activities and focus groups, parents shared hopes for their children, views on childcare, and community support needs.
19 Nov 2025
Insight provided by: The Foundation Years Trust
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Why Community Matters: Understanding What Children and Families Want and Need from Early Help in Wirral
The Community Matters project explored what children and families in Wirral need from Early Help services. Between June and November 2019, Capacity engaged with 447 children, young people, parents, carers and professionals across Wirral, through interviews, focus groups and surveys. Families emphasised the importance of human connection over formal services, highlighting unmet mental health needs, social isolation and challenges during life changes. Barriers included fear, shame and fragmented support. The insights informed the co-design of the Family Toolbox Alliance, launched in 2022, providing a community-driven model and a single online access point to empower families with practical and emotional support.
14 Nov 2025
Insight provided by: Capacity
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Young People’s Risk-Taking Behaviours and Enablers/Barriers to Accessing Support and Services
To support the development of Wirral’s offer for children and young people around ‘risk and resilience’, the Qualitative Insight Team gathered insights on young people’s risk-taking behaviours and the pressures they experience. Focus groups were held with young people, parents and professionals. Semi-structured interviews and friendship interviews were held with 17–19-year-olds engaged in youth services. This work identified main risk-taking behaviours and how pressures are managed by young people and families, alongside barriers to accessing support/services. These insights informed the commissioning of a coordinated ‘risk and resilience’ offer to meet identified needs and improve outcomes for families.
09 Sep 2025
Insight provided by: Qualitative Insight Team, Public Health, Wirral Council.