View the Qualitative Insights Repository

The Qualitative Insights Repository is online platform for partners and council teams to share and view insights gathered from Wirral residents. It hosts Health and Wellbeing evidence gathered throughout Wirral. The insights shared have been gathered by Wirral's Qualitative Insight Team and a variety of partners from across the Community, Voluntary and Faith sector.

Building on the work of Wirral's Public Health’s Qualitative Insight Team, the Qualitative Insights Repository host insights which explore the wider determinants of health here in Wirral and delve deep into the reasons behind the health inequalities experienced. The insights will support partners and council teams when making resident-focused decisions.

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  • People Seeking Asylum and Refugees’ Experiences of Accessing Health Services in Wirral

    People Seeking Asylum and Refugees’ Experiences of Accessing Health Services in Wirral

    This qualitative insight project explored how people seeking asylum and refugees (PSA&R) access and experience healthcare in Wirral. Using focus groups with PSA&R, mini focus groups with professionals and a co-design workshop, the work identified the challenges individuals face when navigating the UK system, including language barriers, digital exclusion, disrupted continuity of care and complex housing transitions. The research also highlighted enablers such as trusted community organisations, partnership working, guided support and peer networks. Findings from this qualitative work will contribute to Wirral’s broader health needs assessment and support ongoing system improvement across health, voluntary, and local authority services.

    19 Feb 2026

    Insight provided by: Qualitative Insight Team, Public Health – Wirral Council.

  • Improving Health and Wellbeing for Black, Asian and Minority Ethnic Groups in Wirral: Research and Innovation Toolkit

    Improving Health and Wellbeing for Black, Asian and Minority Ethnic Groups in Wirral: Research and Innovation Toolkit

    This research explored health and wellbeing experiences among ethnic minority communities in Wirral. Over 80 residents from diverse ethnic backgrounds and 20 stakeholders were engaged through interviews, mini-groups, and discussions. The study examined integration, social networks, health challenges and access to services. Findings highlight fragmented experiences, language barriers, reliance on ethnic networks and varying levels of hopefulness and resilience. Opportunities include promoting social connection, effective support and personal progression whilst addressing stigma and discrimination concerns. Recommendations focus on collaboration, professional training and inclusive messaging to improve health outcomes and integration for residents from ethnic minority communities across Wirral.

    21 Nov 2025

    Insight provided by: Revealing Reality