Terms and conditions
To use the Wirral Health and Wellbeing Knowledge Hub web site, you must agree to the following Terms and Conditions.
Your continued use of the site acknowledges your acceptance of them.
Copyright
The Intellectual Property Rights (IPR) in this web site, including copyright, database rights and design rights, are owned by Wirral Council and/or various respective IPR owners as illustrated. You may use the information on this web site for professional or personal purposes, which may include making printouts or electronic copies of the information. However, you may not reproduce the information contained within the web site unless you clearly accredit it to the Wirral Health and Wellbeing Knowledge Hub and, if you refer to it in an on-line location you must link to the original source on the Wirral Health and Wellbeing Knowledge Hub site. That permission does not include material on this site whose rights are owned by parties other than Wirral Council. In such instances you must seek permission in advance from the copyright holder concerned. If you are in any doubt, please e-mail us for guidance: phintelligence@wirral.gov.uk
Icons for Qualitative Insight Toolkit
Created via Flaticon as follows:
Planning: Icon made by phatplus
Gathering: Icon made by muh Zakaria
Bringing: Icon made by DinosoftLabs
Presenting: Icon made by Freepik
Reflecting: Icon made by Eucalyp
User Registration and Profiles
Some areas of this website may require you to register for an account or set up a profile. When you do so, we may collect personal information such as your name, email address, phone number, job title, and organisation. You are responsible for keeping your registration details accurate and up to date. You must not share your login credentials with anyone else. If you believe your account details have been compromised, please notify us immediately at qualitativeinsightteam@wirral.gov.uk
Data Protection
We process any data you supply through this web site according to our Privacy Statement. Please read our Privacy Statement to understand how we process your information and what rights you have in regard to your information.
Acceptable Use and User-Submitted Content
You may be able to contribute content to this site, such as uploading documents or adding to our qualitative insights repository. By doing so, you agree not to upload any material that is unlawful, defamatory, obscene, offensive, or which breaches anyone else's rights, including intellectual property rights or data protection laws.
You must not upload confidential or sensitive personal information (including health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, or criminal records). We reserve the right to remove any content that we consider inappropriate or in breach of these terms, and to suspend or withdraw user access where necessary.
User Request for Removal of Content
If you have submitted content to this website and wish to have it removed, please contact us at qualitativeinsightteam@wirral.gov.uk with details of the content and the reason for your request. We will review the request and, if approved, will remove or unpublish the content from the live site as soon as reasonably practicable.
Please note that in some cases, we may be required to retain certain information for legal, audit, or compliance purposes, even if it is no longer publicly visible.
Security
We take a number of technical measures to ensure that your use of this web site is secure. In return, we require you to refrain from any activity which would compromise the security and functionality of the web site. For example, we may provide you with a secure sign-in to the Wirral Health and Wellbeing Knowledge Hub site. If we do, you must take full precautions not to disclose that sign-in to any other party.
Password and Account Security
If you create an account on this website, you must choose a password that is at least 10 characters long. Your password will be securely hashed and stored using industry-standard encryption and security practices. For your protection, passwords are never stored in plain text. We recommend choosing a strong, unique password and keeping it confidential. Multiple failed login attempts may temporarily lock your account for security reasons.
If you suspect your account has been compromised, please notify us immediately at qualitativeinsightteam@wirral.gov.uk
Monitoring and Activity Logging
For security and compliance purposes, we may monitor and keep logs of user activity on this website, including logins, uploads, and changes to content. These logs are stored securely and used only for system administration, security monitoring, and to meet our legal obligations.
Disclaimer
Wirral Council makes every attempt to ensure the accuracy and reliability of the information stored on and accessible from this web site, but this information should not be relied upon as a substitute for formal advice from Departments of the Council and its partners.
Wirral Council will not be held responsible for any loss or inconvenience caused as a result of inaccuracy or error within this web site.
Links to external websites
We add links from our site into other websites to help you find more information related to our services. However Wirral Council cannot be held responsible for the content of any external site linked to from within this site.
This is because we:
- do not produce them or maintain and update them
- cannot change them
- they can be changed without our knowledge or agreement
The inclusion of a link to an external website from our site should not be understood to be an endorsement of that website or the site's owners or their products or services.
We do not enter into reciprocal linking arrangements.
Accessibility
If you require advice regarding the accessibility of this web site, please see our Accessibility page
If you require any further information, please e-mail us: phintelligence@wirral.gov.uk